Privacy Policy
IDentalLab (“iDentalLab” or “we” or “us) recognises the importance of information protection and has its commitment to the users, visitors and customers’(collectively “subscribers” or “you” or “your”) privacy in regard to our website www.identallab.com.au, platforms under this domain, APIs, products and services. By accessing the website, you acknowledge and agree to this Privacy Policy and the “Terms and Condition” of the website.
Information Collected
We require subscribers who register to use the services offered on the website to provide us contact information, which may include but is not limited to the subscribers’ name, company name, address, phone number, email address, patients’ names, medical information, vendor names and contact information, cookies, IP logs, activities log, billing information, billing name and address and other information.
Payment and card information
IDentalLab supports online payments and transactions with third parties. If you activate this feature, you must provide certain information for identification and verification, such as your name, credit card number, card expiration date, and CVV code. This information is encrypted and sent to your card network, which upon approval sends back to website a token, which is a set of random digits for engaging in transactions without exposing your card number. For your convenience, we store the last four digits of your card number.
If you purchase iDentalLab services on our website, you provide your payment information, including your name, credit card number, card expiration date, CVV code, and billing address. We do not store this payment information. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.
How we use information
We use the information that we collect to provide and maintain the website and services. We may also use the information to contact you regarding our company or partners’ service, promotions and events. Your email address and personal information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes or law enforcement requests, or to conduct any business as we deem reasonable. You will have an opportunity to unsubscribe to any emails or mailings by clicking on “unsubscribe” hyperlink contained in the promotional emails we send you, or by emailing us at support@identallab.com.au. Even if you are removed from any such list, if you still use the website and services, you will continue to receive email correspondence from iDentaLab other than the newsletter. Any opt-out by you is not deemed valid until processed by iDentalLab. It is your obligation to verify that you have been opted-out. IDentalLab shall not be liable for problem with the opt-out process.
How information is shared
We do not disclose to third parties the information provided except we explicitly state at the time we request information, or as provided for herein or in the iDentalLab Terms and Conditions. All financial and billing information that we collect through the website is used solely in connection with the service. The billing information is not used by iDentalLab for marketing or promotional purposes, except as provided for herein. We may use a third-party intermediary to manage the credit card processing and we may share any appropriate information with them for the service provided.
You may be using the website to host data and information. We will not review, share, distribute, print or reference any such Data except as provided herein, in the iDentalLab’s Terms and Conditions, as may be required by law, or to conduct any business that we, in our sole subjective discretion, deem reasonable. Individual records may at times be viewed or accessed for resolving a problem, support issue, suspected violation of any of the terms of this website, as may be required by law, regulation, legal process, or as deemed necessary by iDentalLab. You are responsible for maintaining the confidentiality and security of your account, including your password and all Data in your account.
We may share non-persaonal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about performance and activity in the dental sector, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services.
IDentalLab does not represent, warrant and/or guarantee that subscriber’s use of the website in compliance with applicable laws, and it is each subscriber’s responsibility to comply with all applicable rules, regulations or laws governing their use and exchange of data.
Third party websites
The website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. You will need to check the policy statement of these websites to understand their policies. When you access a linked website you may be disclosing private information. If your responsibility to keep such information private and confidential.
Cookies
When you review the website, we may store some information on your computer’s hard drive. This information will be in the form of a “Cookie”. You can change your browser to prevent cookies being used. Without accepting a Cookie, it may affect your use of the website services.
Security
We use Secure Sockets Layer (SSL) technology to protect your personal information on the website. However, no method of transmitting or storing data is completely secure. If you have a security-related concern, please contact us at support@identallab.com.au.
Others
This Policy is part of Terms and Conditions of the website and any use of the website is governed by those Terms and Conditions.
We will post a notice on the website notifying users if we make any material changes to this policy. You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.
Should you have any questions regarding this policy or the practices of the website, please contact us at support@identallab.com.au.